Expect an exciting line-up of distinguished speakers and
opinion leaders from Singapore, Asia and the rest of the world sharing insights
on the theme Beyond A World of Numbers.
Dahle, Chairman of Worldwatch Institute
"Socialism collapsed because it did not allow prices to
tell the economic truth. Capitalism may collapse because it does not allow
prices to tell the ecological truth", Mr Oystein Dahle, Chairman,
Worldwatch Institute. Explore with Mr Dahle the intricate relationship between
businesses and environment from a global perspective, in an increasingly
interconnected world. Amidst the dramatic rise of the China and India markets,
what is the impact on global businesses and other parts of the world? Will the
phenomenal growth in these two populous economies and the impending energy
crisis also have a significant impact on lotteries in the next century?
Across Cultures East and West
Professor Tommy Koh, Ambassador-At-Large, Ministry of
Foreign Affairs, Singapore
Can lotteries with its legal monopoly license in many
jurisdictions continue to operate unaffected by forces that are making
economies more interdependent and increasingly globalized? We think not. The
organization and management of lotteries have changed even if our markets
remain domestic. Today, we are managing people with very diverse ethnic
backgrounds. Our customers are increasingly cosmopolitan with vastly different
cultures and taboos. We buy services and products from domestic and foreign
owned suppliers. Our regulators are thinking and adapting best practices from
abroad to our lotteries. Managing customer, business, government, labour union
and employee relationships have become not only extremely complex but can
create conflict situations that require many hours of negotiations.
Professor Tommy Koh, Singapores Ambassador-At-Large,
will share with you his experience of negotiating and resolving disputes
between and among States, across diverse cultures and regions. He was
Singapores Chief Negotiator for the US-Singapore Free Trade Agreement. He
served as Chairman of two WTO dispute panels. He also served as Chairman of two
major UN conferences, on the law of the sea and the environment and
development. He was also sent by the UN as a special envoy to make peace
between Russia and its three Baltic neighbours, Estonia, Latvia and Lithuania.
He has been recognized for his distinguished service to Singapore and for his
many contributions to world peace, the rule of law and sustainable development
by the many awards given to him by the Governments of the United States,
France, Finland, Spain, Chile, Luxembourg and Singapore. In April 2006, he and
six others were given the Champion of the Earth Award by the United Nations for
their contributions to the protection of the environment. Professor Tommy Koh
has spent 20 years of his life in America and has been a bridge builder between
Asia, the US, Europe and the Middle East.
A Whole New Mindset?
Ho Kwon Ping, Chairman, Banyan Tree Holdings
Lotteries are not suitable for free competition. Lotteries
must remain protected as a monopoly. Competition could lead to irresponsible
gaming practices resulting in extensive problem gambling. Yet lotteries face
structural changes that threaten to undermine their business position and
mounting pressures to generate the revenues to meet increasing demands for good
cause funding. Can a monopoly operator transform to overcome the challenges of
technologies breaking down national boundaries, more enriching experiences and
exciting products from online gaming operators, changes in customer priorities
and values and greater public awareness and concerns over the ills of gambling?
Can there be serendipity in the lottery sector? Can we manage the social
fallout from new thinking?
Innovation and inspiration are often born out of
necessity says Ho Kwon Ping, the founder and Executive Chairman of The
Banyan Tree Group. Kwon Ping has been radical in his thinking and ways of doing
business. After taking over his fathers commodities, trading and
construction company in the early 1980s he decided to diversify out of the
familys traditional business. The Banyan Tree Group today is a publicly
listed company that owns and manages premium resorts, hotels and spas in
Asia-Pacific with 18 resorts, 49 spas, 53 galleries and two golf courses.
The name Banyan Tree comes from a village on Banyan Tree Bay
on Lamma Island in Hong Kong where Kwon Ping and his family lived before
joining his family business. Like all success stories, Banyan Tree started with
a mistake. Kwon Ping capitalized on the mistake to launch the first Banyan Tree
resort in 1994. Since then it has received over 250 awards, accolades and
recognition for their premium services as well as for their commitment to
environmental protection and their emphasis on corporate social responsibility.
In recognition of his business acumen Kwon Ping has been appointed as Chairman
of MediaCorp Pte Ltd, one of the regions most established TV and Radio
broadcasters, and Chairman of the board of trustees of Singapores newest
university, Singapore Management University that has a strategic collaboration
with The Wharton School of University in Pennsylvania to bring the best of the
US business school system to Singapore. He is also a director on Singapore
Airlines. From a successful entrepreneur with a diversified global service
industry experience, a Romanticist, and a radical thinker, Kwon Ping will share
his thoughts on how lotteries could confront the challenges facing our sector.
Be prepared for views that may be controversial to conventional thinking not
only on how lotteries should position themselves but also on issues such as
branding and customer service.
Kwon Pings high touch, low tech approach
to service has been the foundation of his customer service philosophy.
Efficiency and service means nothing if people do not have their hearts
behind their jobs Ho Kwon Ping
One Team Strategies to Cultivate High Performance
Winter, Author of High Performance Leadership and Think One
Author, consultant and three-time Chief Psychologist for the
world-acclaimed Australian Olympic Team, Graham Winter will challenge you to
imagine the possibilities when everyone in your organisation thinks and acts as
one big team. With insight from his new book and training programme
Think One Team," Graham will reveal an engagingly simple and
powerful model that is freeing organisations of silo thinking and
empowering them to perform as one big team.
Play and Work in the New Digital Age
Mark Manners, Director, Mobility and Cooltown Innovation, HP
Lotteries have not been spared from the effects of
globalization and rapid technological advancements. With the advent of Internet
and mobile gambling, barriers to entry in this market have quickly disappeared.
Workers in the industry and our consumers are also increasingly mobile and
increasingly demanding, expecting delivery of services anytime, anywhere,
around the clock.
Younger generations of workers and consumers that grew up in
the era of computerization are different from their parents, the baby boomers.
They seem to prefer the high-tech-high-touch approach, many of them gamers with
a pragmatic yet idealistic world view. Lotteries need to be sensitive and adapt
rapidly to changes in workers as well as consumers preferences,
lifestyles and purchasing habits.
|"Lotteries need to be sensitive and
adapt rapidly to changes in workers as well as consumers preferences,
lifestyles and purchasing habits."
How will we connect, play and work in the new digital age?
Mr Mark Manners, HP's Director of Cooltown Innovation, will discuss how
technologies ranging from mobility to RFID will reshape the way that we
communicate, entertain ourselves and even go to work and the very real
opportunities they represent to companies that innovate their services to
deliver that digital lifestyle.
Mark leads the Open Source Linux Organisation (OSLO) for
Hewlett-Packard Asia Pacific and Japan. OSLOs role is to drive the
adoption of open source technologies from HP and its partners into the
Enterprise and SMB markets.
Mark is also responsible for the Cooltown Innovation Centre
in Singapore. Cooltown provides thought leadership in applying technology for
business transformation and Mark is a key evangelist in the region for the
Before joining Hewlett Packard, Mark was Chief Executive
Officer of a Sydney-based Internet services company, specializing in web
application development and eCommerce, working with such clients as Citibank
and Visa. The company was recognized for its excellence through several awards,
including Best eCommerce Product at the Australian International Multimedia
Association and had partnerships with companies in US and Europe.
& Your Business
Raymond Lo, Professional Feng Shui Researcher & Practitioner, Hong
The literal Chinese translation of Feng Shui is Wind and
Water. It is a 3000-year ancient Chinese practice of placing objects to achieve
harmony with the environment. It is about generating the flow of positive
energy through wind and water. Many businesses and companies including
multinationals operating in China, Taiwan, Malaysia, Hong Kong and Singapore
practice the principles of Feng Shui. It is also gaining wide acceptance in the
West. How do we apply the principles of Feng Shui to increase sales and
prosperity? How can we use Feng Shui to achieve a more harmonious work
environment and increase staff morale? Let Master Raymond Lo expose you to the
principles of Feng Shui and join the multitude of businesses and companies that
have embraced Feng Shui and enjoyed the many benefits.
Feng Shui &
Mr Raymond Lo,
Professional Feng Shui Researcher & Practitioner, Hong Kong
Come and take a personal journey with Master Raymond Lo as
he gives you invaluable advice on how to apply Feng Shui to achieve personal
wealth, success and good health. Drawing from his wealth of examples on the
destiny of famous people like President Bush, Bill Gates, Ms Condoleezza Rice
and Hollywood superstar and California Governor Arnold Schwarzenegger, he will
share with you the secrets of how you can:
- Create a harmonious and successful home
- Protect and enhance family health
- Choose compatible partners for our loved ones
- Achieve success in our personal career or business
- Select auspicious dates for important personal occasion
- Choose a good time to make profitable personal
|"How do we apply the principles of
Feng Shui to increase sales and prosperity? How can we use Feng Shui to achieve
a more harmonious work environment and increase staff morale"
Raymond Lo is popularly known as "Fung Shui Lo". He
graduated with a degree in Social Sciences from the University of Hong Kong and
has written a newspaper column for the Hong Kong Standard, as well as several
popular Feng Shui books in English and Chinese. He was a lecturer at the School
of Professional and Continual Education at the University of Hong Kong, and a
consultant to the Hong Kong Tourism Board for their Feng shui lectures and
tours. His speaking engagements have included the World Economic Forum.
Mr Lo has also appeared on numerous television shows,
including ABCs "Good Morning America", BBCs "Wickers World",
Australian TVs "Today Show", Discovery Channels "Feng Shui
Makeover", CNNs "Tech Watch" and Chinese New Year interviews.
Mr Lo had predicted the fall of Soviet Leader Gorbachev,
resignation of former British Prime Minister Margaret Thatcher, resignation of
Russian President Boris Yeltsin in 1999, crash of NASDAQ in 2000, breakup of
Tom Cruise and Nicole Kidman in 2001, outbreak of the Gulf wars in 1990 and
2002, capture of Saddam Hussein in 2003, economic recovery in Hong Kong and the
re-election of President Bush in 2004
Simon Zadek, Chief Executive, AccountAbility International
Businesses from all sectors are joining with civil society
organizations and public bodies in creating 'civil regulations',
consensually-designed, non-statutory social and environmental business rules,
to frame their actions, the behaviour of their competitors, and the future
development of their markets and business models. The WLA can learn from the
experience of the Equator Principles (finance), the Fair Labor Organization
(textiles) and many other collaborative initiatives in progressing their own
approach to responsible gaming.
Simon is currently a Senior Fellow at the Centre for
Government and Business of Harvard University's Kennedy School, and a
'Professor Extraordinaire' at the University of South Africa's Centre for
Corporate Citizenship. He sits on the International Advisory Board of Instituto
Ethos, the Advisory Board of Generation Investment Management, is a
Commissioner on the Clinton-Dahlerg Initiative on public sector effectiveness
in leveraging private enterprise for development, and co-Chairs the British
Standard Institute's Technical Committee responsible for developing its
Sustainability Standard. In 2003 he was named one the World Economic Forum's
'Global Leaders for Tomorrow'.
|""WLA can learn from the experience
of the Equator Principles (finance), the Fair Labor Organization (textiles) and
many other collaborative initiatives in progressing their own approach to
Simon's previous roles include Visiting Professor at the
Copenhagen Business School, the Development Director of the New Economics
Foundation, and founding Chair of the Ethical Trading Initiative. He has served
on numerous Boards and Advisory Councils, including the State of the World's
Commission for Globalisation, the ILO's World Commission on the Social
Dimensions of Globalisation, the UN Commission for Social Development Expert
Group on CSR, and the founding Steering Committee of the Global Reporting
He has authored, co-authored, and co-edited numerous
publications, including, Responsible Lobbying (2005), The Civil Corporation:
the New Economy of Corporate Citizenship (2001), and an anthology of his
writings Tomorrow's History (2004). He has written extensively on the impact of
corporate responsibility on the competitiveness of nations Responsible
Competitiveness (2005), and on the role of multi-stakeholder partnerships in
development and governance, including two Harvard Working Papers, Governing
Partnership Governance: Enhancing Development Outcomes through Improved
Partnership Governance and Accountability (2006) and The Logic of Collaborative
Governance (2005). His PhD thesis was published as The Economics of Utopia
Entertainment Experience in a Changing Gaming Landscape Lessons from Las
Mr Mark Advent,
Chairman of Eighth Wonder (USA)
Mr Mark Advent has conceived, designed and developed
large-scale hotel, casino, retail, restaurant and entertainment projects for
the past 20 years. In this keynote session, the visionary creator of
trend-setting New York New York Hotel & Casino in Las Vegas and Chairman of
Eighth Wonder, Mr Advent will take the audience on a journey to discover the
secrets of creating a total entertainment experience in a changing
"The Business of International
Football and WLA - Striving for Fair Play Together"
Per Ravn Omdal, Vice President, UEFA (Norway)
Mr Per Ravn Omdal has represented Norwegian football with
distinction for a number of years within the world and European football
movement. A football enthusiast since his childhood, he has been a particularly
important figure in football's drive to bolster the games grassroots. As
chairman of the Executive Committee EU Matters Working Group, Mr Omdal has
played an important diplomatic and lobbying role within UEFA's dialogue with
the European political authorities. In this special session, Mr Omdal will
highlight the importance for state lotteries and the football industry to
cooperate with each other.
There is a need for strict government regulation
and exclusive licenses to operate the lotteries, so as to protect the
beneficiaries, including but not limited to the football and sports sector.
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