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Programme Day One – Monday 9 November

New Challenges

9.00 am – 9.15 am Traditional Maori welcome ceremony
9.15 am – 9.30 am Conference opening and welcome Speakers:
June Roache, APLA Chairman; Todd McLeay, NZ Lotteries Chief Executive
9.30 am – 10.00 am New Zealand Government official welcome: Why lotteries matter, now more than ever
The New Zealand approach to state-owned lotteries and the important social role they play in funding for good community causes.
Speaker: Hon Nathan Guy, Minister of Internal Affairs, New Zealand Government
10.00 am – 10.45 am Key note address: Doing business in a rapidly changing world and the importance of strong leadership in tougher times
Speaker: Michael Hill, Chief Executive, Michael Hill International Ltd
10.45 am – 11.15 am Refreshment break
11.15 am – 11.45 am What is in the minds of our consumers?
Understanding what our customers are thinking at the moment and what they are interested in buying.
Speaker: Harry Pappafloratos, Managing Director, Colmar Brunton Research
11.45 am – 12.10 pm What is happening to lotteries around the world
A global perspective on how the lottery industry is positioned in the current climate
Speaker: Jean Jorgensen, Executive Director, World Lottery Association
12.10 pm – 12.35 pm Overview of the North American lottery industry
The impact of the current economic climate, recent lottery legislative and industry developments.
Speaker: Arch Gleason, President, World Lottery Association and President & CEO, Kentucky Lottery Corporation
12.35 pm – 1.30 pm Lunch- sponsored by INTRALOT
1.30 pm – 3.30 pm Country updates - La Pacifique des Jeux, French Polynesia; Australia; China / Hong Kong; Japan
3.30 pm – 4.00 pm Refreshment break
4.00 pm – 4.40 pm Country updates continued - India; Malaysia
4.40 pm – 5.00 pm Country update - New Zealand with a focus on lessons learnt from NZ Lotteries' launching of an online sales channel for lottery products in 2008.
6.15 pm Conference drinks and dinner hosted by NZ Lotteries

Day Two – Tuesday 10 November

New Thinking

9.00 am – 9.45 am Key note address: Being bold even when it seems hard - achieving your goals through preparation and perseverance
Speaker: Peter Hillary, Mountaineer and Achiever
9.45 am – 10.30 am Using the recession to build your brand equity and your business
Strategies for ensuring you create long-term value from your marketing spend.
Speaker: Marty O'Halloran, Chief Executive, DDB
10.30 am – 11.00 am Refreshment break
11.00 am – 11.30 am Getting smarter in retail
Best practice retailing and the changing retail mix - with a focus on how McDonald's has stayed ahead of the game.
Speaker: Damian Borchok, Chief Executive, Interbrand Australia
11.30 am – 12.00 pm Getting smarter online
Using the internet to talk directly to your customers and drive loyalty.
Speaker: Craig Scott, Director of International Development, Camelot Group Plc
12.00 pm – 12.30 pm Getting smarter with new technologies
Beyond online and how mobile will revolutionise future business models.
Speaker: Russell Stanners, Chief Executive Officer, Vodafone New Zealand
12.30 pm – 1.30 pm Lunch - sponsored by GTECH
1.30 pm – 3.00 pm Sponsor sessions:
New thinking in game development and instant game design
3.00 pm – 3.30 pm Refreshment break
3.30 pm – 4.30 pm Country updates continued - Singapore, Republic of Korea, Philippines
4.30 pm – 4.40 pm Short break to allow room setup for the next session.
4.40 pm – 5.15 pm Hanging on to your customers - finding your niche and successfully marketing your product
A case study on a New Zealand winery success story, followed by a wine sampling.
Speaker: Alastair Maling, MW Group Winemaker, Villa Maria Estate
5.30 pm Networking drinks

Day Three – Wednesday 11 November

New Inspiration

9.00 am – 9.30 am Chief Executives' debate
In a tough time, is the most important priority to cut your costs? Can positive thinking and the power of our brands see us through more challenging times?
Speakers: Soo Nan Tan, Singapore Pools; Todd McLeay, NZ Lotteries; June Roache, SA Lotteries
9.30 am – 11.00 am Case studies: Sharing the secrets of our success
How other lotteries have stayed ahead of the game.
Speakers: Jan Stewart, CEO, Maree Brown, GM Business Operations, and Jody Nunn, Corporate Communications Manager, LotteryWest; Wendy Rayner, Head of Marketing, NZ Lotteries; Lily Lau, Hong Kong Jockey Club
11.00 am – 11.30 am Coffee break
11.30 am – 12.00 pm World Lottery update
An overview of the planned 'World Lottery'.
12.00 pm – 12.15 pm Conference update for WLA 2010
What is planned for Brisbane in 2010.
12.15 pm – 12.30 pm Closing address
12.30 pm – 1.30 pm Lunch - sponsored by Scientific Games
2.30 pm – 4.30 pm Annual General Meeting (APLA Members only)
Evening Free

Day Four – Thursday 12 November

Networking Day
You will be able to select from two pre-arranged tours:

Winery Tour The winery tour includes some of Auckland’s internationally reknowned vineyards with gourmet lunch.
Harbour Cruise A harbour cruise and sightseeing tour of Auckland’s beautiful scenery and wildlife with onboard lunch.



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