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Organization:
Pollard Banknote Limited
Position
Title:Sales and Marketing
Specialist
Summary:Advance your sales career with one of
the world's leading full-service lottery suppliers!
Pollard Banknote is seeking
a Sales and Marketing Specialist to join our team in Ann Arbor Metropolitan
area office. Due to our innovations and state-of-the-art production processes,
we provide tickets and related services to more than 50 lotteries worldwide;
including some of the largest and most respected lotteries in the world. As a
member of our team you'll be working in a challenging, team-oriented
environment that encourages professional development.
As a Sales and
Marketing Specialist you will receive:
Competitive
compensation
Profit sharing program
Company pension
Advancement
opportunities
Job Responsibilities
As a Sales and
Marketing Specialist you will be responsible for:
Developing new accounts
Managing established accounts
Participating in the development of
product planning and marketing strategies for clients
Traveling to meet with
clients
Job Requirements We are looking for a highly
motivated individual who can use their sales talent, marketing expertise, and
excellent communication skills to excel in a fast paced, deadline oriented and
dynamic environment. Do you have what it takes? Take a look at the requirements
below; if it describes you we want to hear from you!
Specific
requirements:
Post-secondary education
3-5 years of experience
in sales, marketing and/or project management
Knowledge and experience in
lottery, retail or c-store environments, preferred
Extensive experience
working with all levels of an organization
Demonstrated success in servicing
clients
Keen attention to detail and numeric skills
Strong working
knowledge of Microsoft Office suite of programs
Ability to
travel
Benefits
At Pollard Banknote, we recognize and
appreciate our team member's hard work and enthusiasm! We are proud to offer
the Sales and Marking Specilaist a competitive compensation and an excellent
benefits package
Additional benefits available
include:
Medical Insurance
Dental & Vision
Coverage
401(k) Retirement Planning
Pension
Profit Sharing
Life
Insurance
CONTACT: Please respond to
HR_Ypsilanti@pollardbanknote.com
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Organization:
Pollard Banknote Limited
Position
Title:Operations Manager
Summary:
Pollard Banknote Limited,
one of the worldfs leading full--]service lottery vendors, is
currently looking for an Operations Manager to supervise Customer Account
Representatives in a call center environment. Pollard Banknote has been a
leading supplier for lottery tickets for over 25 years and serves over 60
lotteries worldwide. The company is committed to ongoing improvements and
innovation in lottery technology. We are dedicated to producing the very best
in quality and service to our customers.
Job Description:As
the Operations Manager you will have overall responsibility of the Call Center
ensuring that the highest quality of customer service is achieved and
maintained. The Operations Manager will be instrumental in getting the Call
Center established and up and running, then ensure organizational effectiveness
by providing leadership for the Call Center.
Additional
Responsibilities Include:
• Works as a liaison between the
Call Center and Lottery
• Assist in the development, maintenance and
adherence of Call Center/ operations policies and procedures
• Supply
information to account management on actions and improve customer handling
• Act as central command center for client and management needs,
including system outages, training, and other items
• Supervise and
coach Call Center Supervisors on a weekly basis
• Ensure operations
delivery of client requirements as per contractual agreement
• Directs
and monitors adequate staffing levels to meet quality and budget standards
• Monitors client expectations and insures effective communications to
Call Center employees
• Identifies performance and expectation gaps
and facilitates resolution
• Communicating and coordinating with
internal departments
• Adopting and promoting the values of the
company
• Monitoring NeoGames, B2B, and B2C sites for negative and
positive comments
• Routine customer service training
•
Translation assistance, if necessary
Job
Requirements:
• Bachelor Degree preferred
• Thorough
understanding of Call Center operations, principles and metrics
•
Minimum 5 years of Call Center experience including at least 3 years in
management capacity
• Demonstrated experience analyzing and resolving
customer service and client issues
• Advanced computer skills
(experience with Word, PowerPoint, Excel, and Outlook required)
•
Excellent written and verbal communication skills
• Ability to train
and develop team members
• Demonstrated leadership and vision in
managing staff groups and major projects or initiatives
• Ability to
learn and relay new information quickly
• Excellent interpersonal
skills and a collaborative management styles
• Ability to challenge
and debate issues of importance to the organization
• Delegate
responsibilities effectively
• Ability to multitask effectively
• Ability to adapt to and navigate a fast paced work
environment
CONTACT: Please respond to
HR_Ypsilanti@pollardbanknote.com
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Organization:
Pollard Banknote Limited
Position Title:
iLottery Marketing Manager
Summary:
Pollard Banknote Limited,
one of the worldfs leading full service lottery vendors, is currently
looking for an iLottery Marketing Manager to manage the companyfs
iLottery relationships and participate in business development activities.
Pollard Banknote has been a leading supplier for lottery tickets for over 25
years and serves over 60 lotteries worldwide. The company is committed to
ongoing improvements and innovation in lottery technology. We are dedicated to
producing the very best in quality and service to our customers
Job
Description: As iLottery Marketing Manager you will have overall
responsibility for the company’s iLottery relationships and act as the
subject matter expert in the area of iLottery business development with
prospective customers. The position will report to the EVP Sales and Customer
Development.
Position Profile:
• Five years
progressive experience in working in multi--]channel marketing and/or
retail with a strong e-commerce component. Gaming experience is preferable but
not necessary.
• Experience in developing, executing and tracking
digital promotions, including the use of social media for communication and
promotion.
• Understanding of business and consumer data analytics -
the gathering and collection, interpretation, and actionable
recommendation.
• Knowledge of and proficiency in the use of CRM
(customer relationship management) tools - how to acquire, engage, retain and
service consumers.
• Experience in direct to consumer communication and
messaging
• Possesses a strong sales and marketing
perspective
• Collaborative, energetic, quick study, ability to
communicate effectively with colleagues, clients, consumers and outside vendor
partners
• Strong presentation skills
• Bachelorfs degree
in Marketing with emphasis on Internet and e-commerce
Additional
Responsibilities Include:
Interact directly with customers
Develop and drive new interactive initiatives - games, promotions, prizing,
etc., including but not limited to cross - promotion retail
strategies
Develop and execute retailer affiliate program in conjunction
with needs of client
Document customer complaints
Communicate and
coordinate with internal departments
Adopt and promote the values of the
company
Monitor and report performance and quality control
Weekly
meetings with Department Manager
Monitor relevant iLottery sites for
negative and positive comments
Other Job
Requirements:
• Advanced computer skills (experience with
Word, PowerPoint, Excel, and Outlook required
• Excellent written and
verbal communication skills
• Team player
• Ability to learn
and relay new information quickly
• Ability to multitask
effectively
• Ability to adapt to and navigate a fast paced work
environment
CONTACT: Please respond to
HR_Ypsilanti@pollardbanknote.com
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Organization:
Pollard Banknote Limited
Position Title:
Customer Support Team Leader
Summary:
Pollard Banknote Limited,
one of the worldfs leading full service lottery vendors, is currently
looking for Customer Support Team Leaders to supervise Customer Account
Representatives in a call center environment.
Pollard Banknote has been a
leading supplier for lottery tickets for over 25 years and serves over 60
lotteries worldwide. The company is committed to ongoing improvements and
innovation in lottery technology. We are dedicated to producing the very best
in quality and service to our customers
Job Description:As
a Customer Support Team Leader you will supervise a team of Customer Account
Representatives and report to a Call Center Director to ensure that the highest
quality of customer service is achieved and maintained in the call
center.
Additional Responsibilities Include:
•
Motivating your team of Customer Account Representatives to reach their
performance targets
• Provide daily direction and communication to
employees so that customer calls are answered in a timely, efficient, and
knowledgeable manner
• Monitoring chat and telephone queues at all
times
• Monitoring call center productivity
• Live chat
advising for Customer Account Representatives on issues ( closing sales,
questions, handling time)
• Set personal and team performance goals to
improve team’s performance
• Conduct briefings and trainings on
new developments (weekly and monthly updates)
• Occasionally accept
calls if necessary
• Daily updates of shift performance
•
Manage team break times
• Adopt and promote company values at all
times
• Additional responsibilities such as scheduling and recruitment
may be required.
Job Requirements:
• Advanced
knowledge of Microsoft Office Programs (Word, Excel, and Outlook)
•
Advanced knowledge of Support Center IT tools and software.
• Excellent
written and oral communication skills
• Leadership
experience
• Teambuilding and problem solving skills
•
Adaptable to a dynamic environment (fast paced with an active noise
level)
• High School Diploma or Equivalent . At least 1--]2 years
of sales or call center experience.
CONTACT: Please respond to
HR_Ypsilanti@pollardbanknote.com
Job
Title: Corporate Social Responsibility Manager
Reports To: Director, Corp
Social Responsibility & Compliance
Location: Indianapolis, IN
Requisition #: 60000750
GTECH S.p.A. a
leading commercial operator and provider of technology in regulated worldwide
gaming markets. It delivers best-in-class products and services, with a
commitment to the highest levels of integrity, responsibility and shareholder
value creation. GTECH S.p.A. operates in all continents and it employs over
8.500 individuals worldwide in 52 countries. Its offices are present in 46
countries with customers in 119 States. For more information, please visit our
website at www.gtechlottery.com
Overview: The Corporate Social Responsibility
Manager plays a critical role in the development, growth, and success of the
Hoosier Lottery by managing a key pillar of GTECH Indiana's business plan.
Under the supervision of the Director of CSR and Compliance, the CSR Manager
helps develop key initiatives in the areas of responsible gaming/social
responsibility, community stakeholder engagement, and community relations. The
CSR manager will be responsible for implementing a corporate social
responsibility plan of action which includes the company's proposed strategies
and commitments towards the creation of a sustainable future, and attainment of
applicable certifications. At times, the corporate social responsibility
manager will act as a leader, mentor, facilitator, and expert. This position
will be responsible for collaborating with internal and external stakeholders
to ensure that the goals of the corporate social responsibility plan of action
are aligned with the organization's mission and satisfies the needs of various
stakeholders.
Job
Responsibilities:
- Assist in the development of the Hoosier Lottery's
Office of Responsible Gaming. Manage planning and execution of programing and
activities within the office.
- Participate in trade industry organizations and
events
- Manage working groups charged with developing and
implementing CSR activities
- This candidate will be responsible for creating
marketing content for publications
- This candidate will have high involvement in
obtaining the highest level of World Lottery Association certification in
responsible gaming framework.
- Assist in obtaining various certifications
- Serve as a point person for GTECH Indiana community
service initiatives
- This candidate must have experience managing
multiple projects
- This candidate must a passion for
philanthropic/non-profit initiatives
- This candidate must have a keen market mindset
Job
Requirements:
- Experience in ISO 26000 and ISO 14001preferred
- Knowledge of GRI G4 reporting standards preferred
- Knowledge of responsible gaming lottery programs
preferred
- Must have excellent written and verbal
communication skills
- Must be proficient in MS Office Suite oCollege
degree required; Preferably in Public Relations, Social Services, Psychology,
Political Science, or Economics
- Must have a valid driver's license and reliable
transportation
- 5-7 year of Project Management Experience
- Must have the ability to build and develop internal
and external relationships
- Excellent interpersonal skills oBusiness insight
and commercial awareness Adaptability and empathy
- Self-starters' and must be able to work with
minimal supervision oIntegrity and open minded
Please visit GTECH's career website
at http://gtechlottery.com/careers/ to apply for this position
by March 14, 2014. To be considered as an applicant for this position you must
utilize the online application tool and apply no later than March 14, 2014.
Application materials received after the deadline will not be
considered.
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Organization: Wyoming Lottery
Corporation
Position
Title: Sr. Information and Gaming Security
Analyst
Close date: Open until
filled.
Job Description: The
Sr. Information and Gaming Security Analyst provides technical expertise in
support of Lottery's Information Security, Gaming and Business Continuity
Management (BCM) programs to help maintain the confidentiality, integrity and
availability of the organization's critical technology infrastructure and
information assets.
This position serves as a key resource for Lottery
technology projects and programs.
The Sr. Information and Gaming Security
Analyst supports a number of on-going functions associated with information
classification, security vulnerability assessment, security event monitoring,
incident response, security and availability metrics, awareness training, risk
analysis, gaming compliance management, audit support, appropriate use
monitoring, computer forensics, eDiscovery, business impact analysis and
disaster recovery planning.
In addition, this position is responsible for
checking for threats to game and game information security; overseeing the
Lottery's compliance with gaming related regulations, and ensuring the Lottery
is prepared for possible future regulation.
This position will also serve
as the Lottery Drawing Coordinator and oversee the security of our databases;
servers, and participate in gaming, technology, and design discussions and
provide the development of information security policies and procedures.
Salary Range: $3,583 - $5,750
per month, based on qualifications and experience of the candidate.
The
Wyoming Lottery is an equal opportunity employer committed to workplace
diversity.
Send resumes to:
Jon Clontz,
CEO Wyoming Lottery
Corporation
1620 Central Avenue, Suite 100
Cheyenne, WY 82001
Email:
jon.clontz@wyoboards.gov
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Organization: Wyoming Lottery
Corporation
Position
Title: Sr. Retail Compliance Manager
Close date: Open until filled.
Job Description: The Sr. Retail Compliance
Manager directs the activities and processing of retailer applications and
contracts while ensuring these activities are performed in an effective manner.
The work includes, but is not limited to, collaborating with Lottery's
gaming vendor, its retail and sales staff in the onboarding and recruitment of
retailers; assisting retailers with the application process; retailer field
audits; ensuring retailer contract compliance and providing the Chief Executive
Officer with relevant and accurate information on retailer viability and
recommendations for next steps.
The person in this position leads Retail
Compliance and Administration by engaging in strategic planning, work process
developments and improvements, initiatives and mitigating risk to the Lottery
as decisions are made regarding retailer applications and contracts.
Salary Range: $3,583 - $5,750
per month, based on qualifications and experience of the candidate.
The
Wyoming Lottery is an equal opportunity employer committed to workplace
diversity.
Send resumes to:
Jon Clontz,
CEO Wyoming Lottery
Corporation
1620 Central Avenue, Suite 100
Cheyenne, WY 82001
Email:
jon.clontz@wyoboards.gov
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Eagle Press Private Limited (EPPL) is
a renowned 25 year old company and a leading provider of Instant lottery
tickets, lottery solutions & providing lottery management services. EPPL
headquartered in Chennai, India is an ISO 9001, ISO 27001, ISO 14001 & ISO
18001 company certified by TUV of Germany.
We are looking for our overseas
Sports Betting operation, professionals with experience in Sports Betting:
CONSULTANT
- Will be responsible to provide the required inputs
for its overseas sports betting operation.
- Will be responsible to formulate & oversee the
operation.
- Will be responsible to give valuable inputs for its
software & sales team.
- Should preferably be from Sales & Marketing
background and should have implemented land based sports betting operation in
legal sports betting jurisdiction.
MANAGERS
- Will be responsible to work with the relevant stake
holders.
- Will be responsible to formulate, manage &
supervise the operation.
- Will be responsible to give valuable inputs for its
software & sales team.
- Should have previous experience in sports betting.
Please send in your interest/resume to:
info@eaglepressgroup.com or call
+91-9841806962.
Eagle Press Private Limited:
www.eaglepressgroup.com
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